Gainesville and Alachua County, served from our Palm Coast headquarters
Heat pump or gas furnace? Under Gainesville's oaks, the house decides.
Most of Florida never has to choose. Gainesville, with seventeen freezes in an average winter and GRU gas running under half the city, does. Cook's helps you make that call, then drives the 79 miles from 37 Fairmont Ln to carry it out.
Proud Lennox® dealer24/7, no after-hours chargesFamily-owned, Palm Coast FL
- 24/7answered live; the night rate is the day rate
- 79 miFairmont Ln to Century Tower, said out loud on every call
- Lennoxdealer for installs; any brand on a repair ticket

What rides the 79 miles to Gainesville with us
- A/C ServicesRepair, maintenance and replacement for every kind of cooling system in Alachua County, from one number.
- A/C RepairResidential and commercial cooling repair, every brand, price given before the panel comes off.
- A/C MaintenanceSeasonal cooling maintenance matched to the age of the house and the equipment in it.
- A/C InstallationReplacement systems sized for the house, quoted free, installed around your week.
- ThermostatsSmart, programmable and simple thermostats installed and configured to the system they control.
- GeothermalGround-source heating and cooling for the Gainesville properties where it genuinely makes sense.
- Heating ServicesHeat pumps, gas and electric furnaces, strips and dual-fuel: repaired, maintained and installed.
- Heat PumpRepair, maintenance and installation for the system most Gainesville homes already own.
- Heat Pump RepairHeat pump diagnosis and repair for every brand, with the price in your hand before the work starts.
- Heat Pump MaintenanceTwice-yearly heat pump care that decides, honestly, between keep, repair and replace.
- Heat Pump InstallationLennox heat pump replacement sized to the house and both of its seasons.
- Furnace RepairGas, propane and electric furnace repair for homes and businesses, quoted before the work.
- Furnace MaintenanceAnnual furnace maintenance built around the house it heats and the fuel it burns.
- Furnace InstallationGas, propane and dual-fuel furnace installation where the fuel and the house justify it.
- Air QualityFiltration, purification, humidity and duct sealing, timed to the seasons that make Gainesville air hard to breathe.
- Indoor Air QualityTesting, filtration, dehumidification and ventilation designed around the equipment you already have.
- Duct CleaningDuct cleaning, sealing and repair for Gainesville attics, chosen by inspection rather than habit.
- CommercialRooftop units, split systems and multifamily equipment for Gainesville businesses and property managers.
Two ways to heat a Gainesville house, and why we never pick blind
Everywhere else we work, heating is a footnote. Gainesville is different. The National Weather Service counts about seventeen freezes a year here on the long-term trend, the freeze window runs from early December into late February, and a 28-degree hard freeze shows up a few times most winters. A heat pump that coasts through a coastal winter gets tested in Alachua County.
So the first real question on a replacement is not which brand; it’s which fuel. A heat pump does both jobs with one outdoor unit and is the natural choice for an all-electric lot, especially where Clay Electric’s heat-pump rebate applies. A gas furnace paired with a straight air conditioner, or a dual-fuel setup that burns gas only on the coldest nights, makes sense where Gainesville Regional Utilities already runs a gas line to the meter and pays a conversion rebate to prove it. The right answer depends on your utility, your ductwork and whether anyone will be home to notice a cold morning. We look at all three before Jerry writes a proposal.
What forty-two percent of the housing stock has in common
Roughly 42 percent of Gainesville’s homes were built before 1980, and the 1970s alone account for nearly one in five. That cohort is the ranch houses of Northwest Gainesville and Suburban Heights, where the original duct runs sag through hot attics and the equipment has been swapped once or twice without anyone touching the ducts. Older still are the Victorian and Craftsman houses of the Duckpond and Pleasant Street, built with no ducts at all; the systems in them are retrofits threaded through closets and attics, and they reward a technician who has seen that kind of work before.
Then come the 1990s subdivisions, Haile Plantation and Blues Creek among them, whose first replacement systems are now reaching the end of their own lives. And out at Oakmont and the Town of Tioga the houses are new, the equipment is builder-grade, and the warranty is only as good as the registration somebody remembered to file.

Canopy, pollen, hard water and lightning
Gainesville has been a Tree City USA since 1982 and nearly half the city sits under canopy. That shade knocks real money off a summer bill, but it also drops a steady rain of leaves and acorns onto outdoor units and drain lines, and it keeps roofs damp enough to grow moss. From late January the oaks and pines load every filter and coil with pollen. The water GRU draws from the Floridan aquifer leaves the Murphree plant at about eight grains of hardness even after softening, which is enough to scale a condensate pump or a humidifier over a few seasons. And this is Florida, which leads the country in lightning; a summer afternoon storm can take out a control board without ever cutting the power.
None of that is exotic. It just means maintenance here is about clearing debris, washing coils before March, flushing drains and protecting electronics, not only checking refrigerant.
A city where most of the roofs belong to landlords
Renters occupy about 68 percent of the city’s homes, and the majority of those addresses are apartments rather than houses. Blame the UF and Santa Fe College calendar; it also changes how an HVAC company has to operate here. We service package units and through-wall PTACs in student complexes, keep notes by property rather than by caller, and will talk to the property manager, the owner and the tenant in whatever order gets the unit running. Commercial clients along Archer Road and around the hospitals get the same dispatch board.
Dispatched from 37 Fairmont Ln, with the drive said out loud
Cook’s is a family-owned business headquartered in Palm Coast. The route to Gainesville is 79 miles and roughly 115 minutes, and we tell you that when you call rather than letting you discover it. Service calls in Alachua County are grouped so that a technician who is already in Haile Plantation can get to Micanopy or Newberry the same afternoon. Emergencies are dispatched at any hour, and there is no after-hours charge; a Saturday night in August costs what a Tuesday morning costs.
We are a Lennox dealer, so new systems come from that catalog, sized to the house rather than copied from the old nameplate. Repairs are brand-agnostic: Carrier, Trane, Bryant and whatever a previous owner installed. Sean leads the technicians; Jerry handles new-system proposals and answers for them afterward.
Alachua County and the Union County towns on the route board
First-call questions from Gainesville
Can a heat pump really keep up during a Gainesville hard freeze?
Down to the upper 20s, a correctly sized modern heat pump holds the house fine, and that covers nearly every winter night here. On the handful of mornings that drop lower, the auxiliary heat strips carry the load, which is why we verify they work on every winter visit. If yours has no backup heat at all, that’s the first thing we’d fix.
My rental near campus has a package unit on the roof. Do you work on those?
Yes. Rooftop and ground-mounted package units are common on the smaller complexes between University Avenue and NW 16th Avenue, and we repair and replace them. We’ll coordinate access with your property manager so a tenant doesn’t have to take the day off.
You're based in Palm Coast. Why would I call you instead of a Gainesville shop?
Call whoever earns it. What we offer is a family-owned Lennox dealer that picks up the phone at any hour, charges nothing extra for nights or weekends, and tells you the real drive time before you commit. Whether that trade is worth it is your call to make.
GRU is pushing gas conversion. Should I switch my furnace to natural gas?
Only if a gas line already reaches the house and the rest of the system is due anyway. GRU’s conversion rebate makes a gas furnace attractive inside its territory, but on a Clay Electric lot west of I-75 with no gas service, a heat pump with good backup heat is the smarter buy. We’ll look at the meter before we recommend anything.
Warm house off Archer Road?
Call now. Dispatch answers, quotes the drive honestly, and sends a truck at the same price it would charge at noon.